Privacy Policy

Introduction
INTER-OP is committed to protecting the privacy of its customers, employees, partners, and authorized users. This Privacy Policy explains how we collect, use, store, process, and protect personal information through our website, applications, IT services, identity management platform, authentication services, and SMS communications.

Information We Collect
We may collect names, company information, job titles, email addresses, phone numbers, authentication information, IP addresses, browser information, device identifiers, support tickets, usage logs, and other information that is voluntarily submitted.

How We Use Information
Information is used to provide IT services, manage accounts, authenticate users, deliver onboarding, provide technical support, send service notifications, security alerts, MFA codes, password reset messages, maintain compliance, improve services, and meet legal obligations.

SMS Communications
INTER-OP may send SMS messages to customers, employees and authorized users who have consented to receive mobile communications. Messages may include multi-factor authentication codes, password reset notifications, onboarding updates, account notifications, IT support updates, security alerts, maintenance notifications, and other operational communications related to services the company provides. You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance or contact su*****@******op.net.

A2P 10DLC Compliance
INTER-OP complies with U.S. carrier requirements including The Campaign Registry (TCR), A2P 10DLC, CTIA Messaging Principles, and the Telephone Consumer Protection Act (TCPA). SMS messages are only sent for approved business purposes to users who have provided consent. Mobile information will not be shared with third parties or affiliates for marketing purposes.

Cookies
Our website may use cookies and similar technologies to improve functionality, security, analytics, and user experience.

Data Retention
Information is retained only as long as necessary to provide services, satisfy contractual obligations, resolve disputes, and comply with legal requirements.

Security
We implement administrative, technical, and physical safeguards including encryption, MFA, access controls, monitoring, logging, and security best practices to protect information.

Policy Changes
This policy may be updated periodically. Continued use of the services constitutes acceptance of revisions.