Services

INTER-OP provides comprehensive IT Operations support services to optimize our customers’ IT operations, rapidly solve their users’ day-to-day IT issues, and evolve the IT operations to stay current. We use industry best practices, including ITIL/ITSM, to provide optimal IT support. We provide IT Enterprise Service Desk support to resolve user problems remotely in an efficient, scalable, and cost-effective manner as well as touch labor support for users in the field. Our staff have expertise with many ITSM products including Remedy and ServiceNow.

Cybersecurity and infrastructure vulnerabilities pose a serious threat to our economy and national security. INTER-OP leverages our experience in cyber threat intelligence and Assessment andAuthorization (A&A) to enhance our customers’ capabilities across the DoD and Federal enterprises. Our Subject Matter Experts can help identify and eliminate threats through Cyber intelligence, traffic monitoring, vulnerability scanning, application scanning, and endpoint protection. We are experienced with the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) and provide full-spectrum A&A services including the development of System Security Plans (SSP) and audit policy. We implement Information Assurance security best practices to make sure our customer hardware and software meets all required security mandates without delay.

INTER-OP can provide operating advice and assistance on management and administrative issues. Our team is skilled at providing strategic and organizational planning, business process improvement, surveys, assessment and improvement of management systems and related support services, strategic financial planning, benchmarking, program metrics, and business program and project management.

INTER-OPhas experience providing scheduled and unscheduled maintenance support and services for various rotary and fixed-wing aircraft. We can support your mission by providing test equipment, vehicles, facility and hangar equipment, air worthiness inspections, and information technology systems. We also have experience providing all required management, certified labor, crew members, and pilots to perform inspections, maintenance, modifications, overhauls, transportation, testing, parts/components manufacturing, and material acquisition and accountability. INTER-OP can help you ensure flight schedules are met by providing efficient aircraft maintenance and logistics services.